Sales track
CRM & Sales Ops internship
Keep the pipeline clean, measured and automated. Courses from SkillTank Academy, live tasks reviewed by KaizenSpark Tech mentors.

Prerequisites
- Spreadsheet skills
- Attention to detail
Tools you’ll use
HubSpot / ZohoSheetsn8nLooker Studio
Roles it prepares you for
- Sales operations intern
- CRM administrator
- Revenue operations intern
Syllabus
The CRM & Sales Ops track, week by week.
Shown for the 3-month internship. The 1-month internship covers the first phase in depth; the 6-month internship extends each phase with a specialisation course and module ownership.
Weeks 1–2 · Foundations
- Pipeline stages and definitions
- CRM data model
- Data hygiene
Weeks 3–6 · Build
- Reporting and dashboards
- Forecast basics
- Process mapping
Weeks 7–10 · Own
- Automating follow-ups
- Integrations
- Measuring impact
Weeks 11–12 · Graduate
- Weekly report system
- Documentation
- Review
Deliverables
What you’ll hand in.
Every deliverable is reviewed and rated on the 1–5 quality rubric, and approved work is added to your record.
- A cleaned pipeline with defined stages
- A weekly sales report
- One automated workflow
Competencies assessed
- Pipeline design
- Deal tracking
- Sales reporting
- Automation
Sample project
Clean up a pipeline, build a weekly report and automate one follow-up step.
Other Sales tracks
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Apply for the CRM & Sales Ops track.
Choose your programme level on the form. We confirm your track after a short interview.
