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Technology track

ERP & CRM Implementation internship

Set up the business systems companies run on. Courses from SkillTank Academy, live tasks reviewed by KaizenSpark Tech mentors.

Apply for ERP & CRM Implementation Programmes & fees

Prerequisites

Spreadsheet skills
Interest in how businesses run

Tools you’ll use

Kaizen ERPKaizen CRMZohoSheets

Roles it prepares you for

ERP implementation intern
CRM consultant trainee
Functional consultant

Syllabus

The ERP & CRM Implementation track, week by week.

Shown for the 3-month internship. The 1-month internship covers the first phase in depth; the 6-month internship extends each phase with a specialisation course and module ownership.

Weeks 1–2 · Foundations

ERP and CRM concepts
Business processes: sales, inventory, HR
Requirement gathering

Weeks 3–6 · Build

Configuring modules and roles
Workflows and approvals
Reports

Weeks 7–10 · Own

Data migration and cleaning
Testing with users
Training material

Weeks 11–12 · Graduate

Go-live checklist
User training session
Hand-over

Deliverables

What you’ll hand in.

Every deliverable is reviewed and rated on the 1–5 quality rubric, and approved work is added to your record.

A configured module for a real process
Migrated and validated data
User training material

Competencies assessed

ERP and CRM concepts
Configuring modules and workflows
Data migration
User training

Sample project

Configure a CRM or ERP module for a business process and train its users.

Apply for the ERP & CRM Implementation track.

Choose your programme level on the form. We confirm your track after a short interview.